Shipping policy

SHIPPING POLICY

Last updated: May 2026

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OVERVIEW

We ship all orders from our facility in Texas. We do our best to get orders out promptly and will always provide tracking so you can follow your shipment.

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PROCESSING TIME

Orders are processed Monday through Friday, excluding federal holidays. We aim to ship within 3 business days of payment being received. You will receive a shipping confirmation email with your tracking number once your order has shipped.

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SHIPPING METHOD & TRANSIT TIME

We ship via standard shipping using USPS, UPS, or FedEx depending on the size and weight of the item. Transit times vary based on your location and the carrier. We do not guarantee specific delivery dates, as transit times are determined by the carrier once the package leaves our facility.

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FREE SHIPPING

We offer free shipping on all orders. No minimum order value required.

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TRACKING

Once your order ships, you will receive an email with a tracking number. You can use this to track your shipment on the carrier's website. If you have not received a tracking email within a few business days of placing your order, please check your spam folder first, then contact us at contact@sporadicsurplus.com.

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SHIPPING AREA

We currently ship within the United States only.

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LOST OR DAMAGED SHIPMENTS

If your package is lost in transit or arrives damaged, please contact us at contact@sporadicsurplus.com as soon as possible with your order number and a description of the issue. We will work with the carrier to resolve it.

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Email: contact@sporadicsurplus.com
Sporadic Surplus LLC
5900 Balcones Dr Ste 100
Austin, Texas, 78731
United States