Privacy policy

Last updated: May 2026

This Privacy Policy describes how Sporadic Surplus ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from our website.

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1. INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about which pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

- Cookies: Data files placed on your device that often include an anonymous unique identifier.
- Log files: Track actions on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons and pixels: Electronic files used to record how you browse the site.

When you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through our payment provider), email address, and phone number. We refer to this as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

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2. HOW WE USE YOUR INFORMATION

We use Order Information to:

- Fulfill orders placed through our site, including processing your payment, arranging for shipping, and providing order confirmations and invoices.
- Communicate with you about your order.
- Screen orders for potential risk or fraud.
- Send you marketing and promotional communications about our products or services, where you have not opted out of receiving such communications.

We use Device Information to:

- Help screen for potential fraud and risk (in particular your IP address).
- Improve and optimize our site by generating analytics about how customers browse and interact with the site.
- Assess the success of our marketing and advertising campaigns.

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3. SHARING YOUR INFORMATION

We share your Personal Information with third parties to help us provide our services, as described above.

- Shopify: We use Shopify to power our online store. For more information about how Shopify uses your Personal Information, visit https://www.shopify.com/legal/privacy.
- Google Analytics: We use Google Analytics to help understand how our customers use the site. For more information about Google Analytics and how to opt out, visit https://tools.google.com/dlpage/gaoptout.
- Payment processors: We share your payment information with payment processing companies solely to complete your transaction.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

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4. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:
- Google: https://www.google.com/settings/ads/anonymous
- Facebook: https://www.facebook.com/settings/?tab=ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/.

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5. DO NOT TRACK

Please note that we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.

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6. YOUR RIGHTS

If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the email address or mailing address below.

If you are a resident of the European Economic Area, you have the right to object to processing of your personal data, to request restrictions on the processing of your personal data, and to request portability of your personal data. To exercise these rights, please contact us at the email address or mailing address below. You also have the right to complain to a local data protection authority about our collection and use of your data. For more information, please contact your local data protection authority.

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7. DATA RETENTION

When you place an order through the site, we will maintain your Order Information in our records unless and until you ask us to delete it.

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8. CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.

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9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: contact@sporadicsurplus.com

Or by mail at:
Sporadic Surplus LLC
5900 Balcones Dr Ste 1100
Austin, Texas, 78731
United States